Product Management Executive

Job Introduction

We’re a successful and fast-growing B2B recruitment tech company with big aspirations. We have a great recruitment software product and a client list to die for. 

We want you to help us take our product portfolio to the next level. Driving innovation, keeping us competitive and making sure our customers are delighted. You’ll work with our Product Manager to deliver new product development, manage our current products and work with software partners to broaden the scope of benefits to our customers. 

Role Responsibility

Reporting to the Product Manager, you’ll work closely with our software developers, project team and sales & account management teams, to ensure our products are competitive, effective and scalable.

  • Work closely with and support the Product Manager to develop product propositions.

  • Learn all aspects of our current products so you become an expert in anticipating our customer's future requirements.

  • Help to identify and generate innovative product improvement needs and ideas.

  • Monitor and update performance dashboards.

  • Own and develop written knowledge and information on existing products, this may include creating digital content.

  • Prepare written specifications for developers to establish end-to-end function requirements for new features and or products.

  • Demonstrate new products and features to customers.

  • Create documentation so that our integrations can be fully understood to create opportunities for upselling.

  • Work closely with our Marketing team to produce statistical data that informs customer satisfaction on new products and features.

  • Create and maintain communicable version of Tribepads product and feature roadmap.

  • Gain lot’s of knowledge about our industry and our competitors.

  • Become an expert on current and future trends in product development and recruitment software. 

 

The Ideal Candidate

We are looking for a candidate who can demonstrate the following;

  • Comfortable using tech / software.

  • A personable and positive approach.

  • An inclusive mindset, who wants to be involved and encourage the inclusion of others.

  • A self starter and highly motivated.

  • Continually looking to learn and develop their own skills.

  • Has the ability to remain patient and calm.

  • Happy to work remotely, but visit the office occasionally

  • Excellent written and verbal skills.

  • Create and deliver clear and concise training documentation.

  • The ability to explain technical concepts to a non technical audience.

  • Is comfortable and at ease when providing training or presenting to small and large groups in person and via video calls.

  • Extremely organised, with the ability to manage your own time and meet deadlines.

  • The ability to manage multiple projects.

  • Problem solving skills.

  • Multi-tasking / code-switching.

Desirable;

  • Experience in technical support or customer service for a technology product (such as telecoms, internet or software services).

  • Software or recruitment/HR industry experience.

 

Package Description

Here's a bit about what you can expect from Tribepad:

  • Tribepad is a small team - your work will be visible and your contribution recognised.

  • Innovation - yes we really do want to hear your ideas, that’s how we stay current.

  • Hybrid working - Although this role is home-based, we do have office space in Sheffield.

  • Further development - we think it’s great if you want to keep on learning and we’ll help you succeed.

  • Annual salary from £25,000 to £30,000 per year.

  • Reward - up to 7.5% matched employer pension, private healthcare, generous parental leave policy and much more

Tribepad is committed to treating each of our employees as unique and individual. We will continually strive for diversity and equity ensuring you always have a sense of purpose and belonging during your career with us.

If you would like additional support with the recruitment process, please contact the People Manager at Tribepad.

About the Company

  • Hi, we’re Tribepad. We’ve built the easiest-to-use enterprise talent acquisition platform. What does that mean? If you want to work for Tesco, Subway, Pizza Hut or the BBC then you need to use our software to apply for the job, be interviewed and ultimately hired.

  • Recently we’ve worked with the NHS, G4S and Sodexo to hire vaccinators, stewards and security officers for Covid vaccine stations and Nightingale hospitals. Our software is literally helping to save lives.

  • Our company ethos is ‘people first, product second and profit third’. That means we hire smart people, give them an exciting and rewarding job with loads of autonomy, then they’ll build cool stuff and deliver great service. That inevitably leads to happy clients who want to stay with us, buy more and recommend us to others.

  • So, we’ve grown largely by referral overtwelve years. There are nearly 50 of us now, mostly in Sheffield, but increasingly spread across the UK. We're all about building a business we're proud of, delivering growth and helping millions find the perfect job for them.

  • We’re proudly carbon negative and climate positive, working with Ecologi to offset all the carbon we’ve ever produced. Along with our goal of planting 1 million trees, we work with Kiva to loan out $1,000 a month to small businesses in developing countries. You can find our more about our Ethical Manifesto on our website: https://www.tribepad.com/about/ethics/ 

  • We look after our team with market-leading benefits including private health and lots of well-being initiatives. We work hard, but have a laugh too, with plenty of social events

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