Client Marketing Manager

Job Introduction

 

If you’re an ambitious marketer looking for a new challenge then we’ve got the perfect role for you. We provide our recruitment software platform to The BBC, Tesco, Subway and 100+ other enterprise clients, and we’re on a mission to win on the global stage.

Having recently refreshed our brand and marketing strategy we are now looking for a brilliant person to join our team and help bring this to life for all of our clients. We’re determined to not be another boring B2B technology company and our new campaigns will be key to making this a reality.  

  

Role Responsibility

  • Development of client marketing plan to deliver increased client engagement and value, supporting the overall Marketing Strategy. 

  • Management and execution of client marketing campaigns. Including, but not limited to; newsletters, quarterly release promotion, product up sell and annual review communications. 

  • Management of client data within Hubspot our CRM system.

  • Creation of client specific marketing collateral such as case studies, whitepapers & feature guides. 

  • Organisation and management of client focused events such as our Client Forum and Client Training Webinars. 

  • Work closely with Service Delivery and Account Management Teams to deliver an integrated client communications plan.  

  • Ownership of KPI data and reporting for client marketing activity, including budget management and performance. 

Success will be measured by:

  • Upsell value and client recurring revenue. 

  • Client recontracting %.

  • Campaign performance, i.e. open rate, click-through rate, and conversion.  

  • Progression against personal development plan. 

The Ideal Candidate

  • Experience of client/customer campaigns.

  • Experience in using a CRM system (such as Hubspot). 

  • Experience in creating effective campaigns and  marketing collateral, demonstrating optimisation and performance improvement.

  • Experience in organising events and industry conferences. 

  • Excellent written and verbal communication.

  • Background in marketing in B2B software, IT or other relevant annuity revenue marketing model.

  • Knowledge of the recruitment, HR and/or talent management sectors. 

Package Description

 

We’re offering £25,000 - £35,000 salary depending on experience, with a strong benefits package including, matched pension up to 7.5%, private healthcare and loads of other perks. HQ is in central Sheffield with an expectation of a couple of days a week in the office and the rest home-based. 

 

About the Company

 

We’re Tribepad. We enable recruiters to match the right people to the roles in which they will thrive. What does that mean? If you want to work for Tesco, Subway, Pizza Hut or the BBC then you need to use our software to apply for the job, be interviewed and ultimately hired.

Recently we’ve worked with the NHS, G4S and Sodexo to hire vaccinators, stewards and security officers for Covid vaccine stations and Nightingale hospitals. Our software is literally helping to save lives.

Our company ethos is ‘people first, product second, and profit third’. That means we hire smart people, give them an exciting and rewarding job with loads of autonomy, then they’ll build cool stuff and deliver great service. That inevitably leads to happy clients who want to stay with us, buy more and recommend us to others. So, we’ve grown largely by referral over twelve years. 

There’s nearly 50 of us now, mostly in Sheffield, but increasingly spread across the UK as we completely support flexible working. We’re privately held by the directors and staff - that means no outside influence from private equity companies, so we’re in charge of our own destiny.

We’re proudly climate positive, working with Ecologi to offset all the carbon we’ve ever produced. Along with our goal of planting 1 million trees, we work with Kiva to loan out $1,000 a month to small businesses.

 

Apply

  

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